{"id":17,"date":"2026-05-22T13:20:17","date_gmt":"2026-05-22T13:20:17","guid":{"rendered":"https:\/\/alliancerecouvrement-prevention.fr\/?page_id=17"},"modified":"2026-07-16T07:08:59","modified_gmt":"2026-07-16T07:08:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-id17_d635f9-d2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_d635f9-d2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_d635f9-d2 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-3xl, 6.5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id17_d635f9-d2{background-image:url('http:\/\/alliancerecouvrement-prevention.fr\/wp-content\/uploads\/2026\/05\/faq.png');background-size:cover;background-position:17% 52%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id17_d635f9-d2 > .kt-row-layout-overlay{opacity:0.70;background-color:rgba(247, 247, 247, 0);mix-blend-mode:normal;}@media all and (max-width: 1024px){.kb-row-layout-id17_d635f9-d2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id17_d635f9-d2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_d635f9-d2 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column17_8e4318-b5 > .kt-inside-inner-col,.kadence-column17_8e4318-b5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_8e4318-b5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_8e4318-b5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_8e4318-b5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_8e4318-b5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_8e4318-b5{position:relative;}@media all and (max-width: 1024px){.kadence-column17_8e4318-b5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_8e4318-b5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_8e4318-b5\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1, .wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1[data-kb-block=\"kb-adv-heading17_9b55ca-e1\"]{max-width:750px;text-align:left;font-size:var(--global-kb-font-size-xl, 3rem);line-height:0.8;font-style:normal;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1[data-kb-block=\"kb-adv-heading17_9b55ca-e1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_9b55ca-e1[data-kb-block=\"kb-adv-heading17_9b55ca-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading17_9b55ca-e1 wp-block-kadence-advancedheading has-theme-palette-15-color has-text-color\" data-kb-block=\"kb-adv-heading17_9b55ca-e1\">FAQ<\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-theme-palette-15-color has-text-color has-link-color has-larger-font-size wp-elements-1\" style=\"line-height:1\">Pr\u00e9vention des impay\u00e9s<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc, .wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc[data-kb-block=\"kb-adv-heading17_962407-cc\"]{max-width:700px;text-align:left;font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc[data-kb-block=\"kb-adv-heading17_962407-cc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_962407-cc[data-kb-block=\"kb-adv-heading17_962407-cc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading17_962407-cc wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading17_962407-cc\"><strong>Trouvez des r\u00e9ponses claires \u00e0 toutes vos questions sur la facturation, les relances et la s\u00e9curistaion de vos encaissements.<\/strong><\/p>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/alliancerecouvrement-prevention.fr\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\" ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Rechercher<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Rechercher\" class=\"wp-block-search__button wp-element-button\" type=\"submit\" >Rechercher<\/button><\/div><\/form><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id17_456ca6-bb > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_456ca6-bb > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_456ca6-bb > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id17_456ca6-bb{background-color:#041a50;}.kb-row-layout-id17_456ca6-bb > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-top-sep{height:100px;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-top-sep svg{width:100%;}.kb-row-layout-id17_456ca6-bb .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id17_456ca6-bb > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id17_456ca6-bb .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id17_456ca6-bb .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id17_456ca6-bb > 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kt-row-valign-top\">\n<style>.kadence-column17_2009e8-42 > .kt-inside-inner-col,.kadence-column17_2009e8-42 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_2009e8-42 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_2009e8-42 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_2009e8-42 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_2009e8-42 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_2009e8-42{position:relative;}@media all and (max-width: 1024px){.kadence-column17_2009e8-42 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_2009e8-42 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_2009e8-42\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap:hover{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);}.kt-info-box17_4d86d2-86 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_4d86d2-86 .kt-info-svg-icon-flip, .kt-info-box17_4d86d2-86 .kt-blocks-info-box-number{font-size:40px;}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-media{color:var(--global-palette15, #3182CE);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);}.kt-info-box17_4d86d2-86 .kt-infobox-textcontent div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);font-size:20px;font-weight:300;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap:hover div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);}.kt-info-box17_4d86d2-86 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767px){.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_4d86d2-86 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_4d86d2-86\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_question kt-info-svg-icon\"><svg viewBox=\"0 0 384 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M202.021 0C122.202 0 70.503 32.703 29.914 91.026c-7.363 10.58-5.093 25.086 5.178 32.874l43.138 32.709c10.373 7.865 25.132 6.026 33.253-4.148 25.049-31.381 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.kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_db7cbe-0a > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_db7cbe-0a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_db7cbe-0a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_db7cbe-0a{position:relative;}@media all and (max-width: 1024px){.kadence-column17_db7cbe-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_db7cbe-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_db7cbe-0a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);}.kt-info-box17_61cc74-a0 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_61cc74-a0 .kt-info-svg-icon-flip, .kt-info-box17_61cc74-a0 .kt-blocks-info-box-number{font-size:40px;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-media{color:var(--global-palette15, #3182CE);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);}.kt-info-box17_61cc74-a0 .kt-infobox-textcontent div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);font-size:20px;font-weight:300;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);}.kt-info-box17_61cc74-a0 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}@media all and (max-width: 1024px){.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 1024px){.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 767px){.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_61cc74-a0 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_61cc74-a0\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_list kt-info-svg-icon\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M.5 0c-.28 0-.5.22-.5.5s.22.5.5.5.5-.22.5-.5-.22-.5-.5-.5zm1.5 0v1h6v-1h-6zm-1.5 2c-.28 0-.5.22-.5.5s.22.5.5.5.5-.22.5-.5-.22-.5-.5-.5zm1.5 0v1h6v-1h-6zm-1.5 2c-.28 0-.5.22-.5.5s.22.5.5.5.5-.22.5-.5-.22-.5-.5-.5zm1.5 0v1h6v-1h-6zm-1.5 2c-.28 0-.5.22-.5.5s.22.5.5.5.5-.22.5-.5-.22-.5-.5-.5zm1.5 0v1h6v-1h-6z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><div class=\"kt-blocks-info-box-title\"><strong>6 cat\u00e9gories<\/strong><\/div><p class=\"kt-blocks-info-box-text\">th\u00e9matiques<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_6a566f-1b > .kt-inside-inner-col,.kadence-column17_6a566f-1b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_6a566f-1b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_6a566f-1b > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_6a566f-1b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_6a566f-1b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_6a566f-1b{position:relative;}@media all and (max-width: 1024px){.kadence-column17_6a566f-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_6a566f-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_6a566f-1b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);}.kt-info-box17_879957-c1 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_879957-c1 .kt-info-svg-icon-flip, .kt-info-box17_879957-c1 .kt-blocks-info-box-number{font-size:40px;}.kt-info-box17_879957-c1 .kt-blocks-info-box-media{color:var(--global-palette15, #3182CE);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_879957-c1 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);}.kt-info-box17_879957-c1 .kt-infobox-textcontent div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);font-size:20px;font-weight:300;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);}.kt-info-box17_879957-c1 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_879957-c1 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}@media all and (max-width: 1024px){.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 1024px){.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 767px){.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_879957-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_879957-c1\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_person kt-info-svg-icon\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 0c-1.1 0-2 1.12-2 2.5s.9 2.5 2 2.5 2-1.12 2-2.5-.9-2.5-2-2.5zm-2.09 5c-1.06.05-1.91.92-1.91 2v1h8v-1c0-1.08-.84-1.95-1.91-2-.54.61-1.28 1-2.09 1-.81 0-1.55-.39-2.09-1z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><div class=\"kt-blocks-info-box-title\"><strong>R\u00e9dig\u00e9es par<\/strong><\/div><p class=\"kt-blocks-info-box-text\">nos experts<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_1f520d-a9 > .kt-inside-inner-col,.kadence-column17_1f520d-a9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_1f520d-a9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_1f520d-a9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_1f520d-a9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_1f520d-a9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_1f520d-a9{position:relative;}@media all and (max-width: 1024px){.kadence-column17_1f520d-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_1f520d-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_1f520d-a9\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);}.kt-info-box17_a2460f-e9 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_a2460f-e9 .kt-info-svg-icon-flip, .kt-info-box17_a2460f-e9 .kt-blocks-info-box-number{font-size:40px;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-media{color:var(--global-palette15, #3182CE);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);}.kt-info-box17_a2460f-e9 .kt-infobox-textcontent div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);font-size:20px;font-weight:300;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);}.kt-info-box17_a2460f-e9 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}@media all and (max-width: 1024px){.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 1024px){.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 767px){.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_a2460f-e9 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_a2460f-e9\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_circular kt-info-svg-icon\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 0c-1.65 0-3 1.35-3 3h-1l1.5 2 1.5-2h-1c0-1.11.89-2 2-2v-1zm2.5 1l-1.5 2h1c0 1.11-.89 2-2 2v1c1.65 0 3-1.35 3-3h1l-1.5-2z\" transform=\"translate(0 1)\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><div class=\"kt-blocks-info-box-title\"><strong>Mises \u00e0 jour<\/strong><\/div><p class=\"kt-blocks-info-box-text\">en continu<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_163bbd-50 > .kt-inside-inner-col,.kadence-column17_163bbd-50 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_163bbd-50 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_163bbd-50 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_163bbd-50 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_163bbd-50 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_163bbd-50{position:relative;}@media all and (max-width: 1024px){.kadence-column17_163bbd-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_163bbd-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_163bbd-50\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover{border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;background:var(--global-palette9, #ffffff);}.kt-info-box17_f69aca-c1 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_f69aca-c1 .kt-info-svg-icon-flip, .kt-info-box17_f69aca-c1 .kt-blocks-info-box-number{font-size:40px;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-media{color:var(--global-palette15, #3182CE);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);}.kt-info-box17_f69aca-c1 .kt-infobox-textcontent div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);font-size:20px;font-weight:300;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover div.kt-blocks-info-box-title{color:var(--global-palette1, #3182CE);}.kt-info-box17_f69aca-c1 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-text{color:var(--global-palette6, #718096);}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}@media all and (max-width: 1024px){.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 1024px){.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}@media all and (max-width: 767px){.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}.kt-info-box17_f69aca-c1 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 14px 0px rgba(27, 32, 44, 0.2);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_f69aca-c1\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_gift kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M32 448c0 17.7 14.3 32 32 32h160V320H32v128zm448-288h-42.1c6.2-12.1 10.1-25.5 10.1-40 0-48.5-39.5-88-88-88-41.6 0-68.5 21.3-103 68.3-34.5-47-61.4-68.3-103-68.3-48.5 0-88 39.5-88 88 0 14.5 3.8 27.9 10.1 40H32c-17.7 0-32 14.3-32 32v80c0 8.8 7.2 16 16 16h480c8.8 0 16-7.2 16-16v-80c0-17.7-14.3-32-32-32zm-326.1 0c-22.1 0-40-17.9-40-40s17.9-40 40-40c19.9 0 34.6 3.3 86.1 80h-86.1zm206.1 0h-86.1c51.4-76.5 65.7-80 86.1-80 22.1 0 40 17.9 40 40s-17.9 40-40 40zm-72 320h160c17.7 0 32-14.3 32-32V320H288v160z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><div class=\"kt-blocks-info-box-title\"><strong>100% gratuit<\/strong><\/div><p class=\"kt-blocks-info-box-text\">et sans engagement<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column17_3d61a3-47 > .kt-inside-inner-col,.kadence-column17_3d61a3-47 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_3d61a3-47 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_3d61a3-47 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_3d61a3-47 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_3d61a3-47 > .kt-inside-inner-col{background-color:#041a50;}.kadence-column17_3d61a3-47 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_3d61a3-47{position:relative;}@media all and (max-width: 1024px){.kadence-column17_3d61a3-47 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_3d61a3-47 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_3d61a3-47\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-text-align-center has-theme-palette-9-color has-text-color has-background has-link-color has-larger-font-size wp-elements-2\" style=\"background-color:#041a50;text-decoration:none\">Questions fr\u00e9quentes <\/h2>\n\n\n<style>.kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:48px;padding-right:48px;padding-bottom:48px;padding-left:48px;min-height:400px;background:#e4e4e4;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-title-list li{margin-top:0px;margin-right:24px;margin-bottom:24px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-title-list li:last-child{margin-right:0px;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;border-color:var(--global-palette15, #3182CE);color:var(--global-palette3, #1A202C);background:var(--global-palette15, #3182CE);}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:24px;margin-bottom:24px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:var(--global-palette9, #ffffff);color:var(--global-palette3, #1A202C);background:#e4e4e4;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:var(--global-palette15, #3182CE);color:var(--global-palette3, #1A202C);background:#e4e4e4;}.wp-block-kadence-tabs .kt-tabs-id17_3fcc7d-a4{max-width:1440px;}@media all and (max-width: 1024px){.kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}@media all and (max-width: 767px){.kt-tabs-id17_3fcc7d-a4 > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:0px solid #eeeeee;border-right:0px solid #eeeeee;border-bottom:0px solid #eeeeee;border-left:0px solid #eeeeee;}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone\"><div class=\"kt-tabs-wrap kt-tabs-id17_3fcc7d-a4 kt-tabs-has-6-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-accordion kt-tab-alignment-left kt-create-accordion\"><ul class=\"kt-tabs-title-list\"><li id=\"tab-facturation\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#tab-facturation\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">Facturation<\/span><\/a><\/li><li id=\"tab-deviscontratsetaccords\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-deviscontratsetaccords\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Devis contrats et accords<\/span><\/a><\/li><li id=\"tab-impaysetretards\" class=\"kt-title-item kt-title-item-3 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-impaysetretards\" data-tab=\"3\" class=\"kt-tab-title kt-tab-title-3 \"><span class=\"kt-title-text\">Impay\u00e9s et retards<\/span><\/a><\/li><li id=\"tab-relances\" class=\"kt-title-item kt-title-item-4 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-relances\" data-tab=\"4\" class=\"kt-tab-title kt-tab-title-4 \"><span class=\"kt-title-text\">Relances<\/span><\/a><\/li><li id=\"tab-recouvrement\" class=\"kt-title-item kt-title-item-5 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-recouvrement\" data-tab=\"5\" class=\"kt-tab-title kt-tab-title-5 \"><span class=\"kt-title-text\">Recouvrement<\/span><\/a><\/li><li id=\"tab-protectiondesdonnes\" class=\"kt-title-item kt-title-item-6 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-protectiondesdonnes\" data-tab=\"6\" class=\"kt-tab-title kt-tab-title-6 \"><span class=\"kt-title-text\">Protection des donn\u00e9es<\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tabc7133d-86\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_cbd935-09 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_cbd935-09 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_cbd935-09 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_cbd935-09:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_cbd935-09 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_cbd935-09 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_cbd935-09 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_cbd935-09 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_cbd935-09 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_cbd935-09 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_cbd935-09 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_cbd935-09 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_cbd935-09 kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_0d50cd-97\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Quelles mentions sont obligatoires sur une facture ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Une facture doit pr\u00e9senter les informations essentielles :identit\u00e9 des parties, num\u00e9ro, date, montant, TVA si applicable, \u00e9ch\u00e9ance de paiement et conditions de r\u00e8glement. Une facture incompl\u00e8te cr\u00e9e un risque de contestation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_890ed6-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Une facture sans devis sign\u00e9 est-elle recouvrable?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Elle peut parfois \u00eatre d\u00e9fendue, mais le dossier est plus fragile. Le devis sign\u00e9 ou l&rsquo;accord \u00e9crit renforce consid\u00e9rablement la preuve de la commande.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_3c9e79-91\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>Puis-je facturer sans bon de commande ?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Oui dans certains cas, masi le bon de commande est une preuve forte. Sans document d&rsquo;accord, il faut retrouver d&rsquo;autres preuves: mail, SMS, livraison, validation de prestation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_9a66a3-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>Comment \u00e9viter qu&rsquo;une facture soit contest\u00e9e?<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">II faut aligner devis, commande, livraison\/prestation et facture. Les montants, dates, conditions et preuves doivent \u00eatre coh\u00e9rents.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_447fb2-d7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>Une facture PDF suffit-elle comme preuve?<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Le PDF prouve l&rsquo;existence de la facture mais pas forc\u00e9ment l&rsquo;accord du client ni l&rsquo;ex\u00e9cution de la prestation. lI doit \u00eatre accompagn\u00e9 de preuves.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97, .wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97[data-kb-block=\"kb-adv-heading17_c4d8e8-97\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97[data-kb-block=\"kb-adv-heading17_c4d8e8-97\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_c4d8e8-97[data-kb-block=\"kb-adv-heading17_c4d8e8-97\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<div class=\"kt-adv-heading17_c4d8e8-97 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading17_c4d8e8-97\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab17_271039-53\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_a3030e-26 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_a3030e-26 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_a3030e-26 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_a3030e-26:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_a3030e-26 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_a3030e-26 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_a3030e-26 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_a3030e-26 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_a3030e-26 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_a3030e-26 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_a3030e-26 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_a3030e-26 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_a3030e-26 kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_f11d28-45\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Un devis non sign\u00e9 a-t-il une valeur ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Un devis non sign\u00e9 est souvent insuffisant seul. lI peut \u00eatre renforc\u00e9 par des mails d&rsquo;accord, un acompte, une livraison accept\u00e9e ou une prestation commenc\u00e9e sans contestation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_759594-d1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Un accord par mail suffit-il ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Un mail clair d&rsquo;acceptation peut constituer une preuve utile. Plus il est pr\u00e9cis sur le prix, la prestation et les conditions, plus li renforce le dossier.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_408f11-86\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Faut-il demander un acompte ?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">L&rsquo;acompte r\u00e9duit le risque et mat\u00e9rialise l&rsquo;accord du client. lI est particuli\u00e8rement utile dans le BTP, les prestations longues et les commandes personnalis\u00e9es.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_f7fddd-b6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Dois-je faire signer mes CGV ?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Des CGV connues et accept\u00e9es sont beaucoup plus efficaces.<br>Elles s\u00e9curisent les p\u00e9nalit\u00e9s, d\u00e9lais, conditions de contestation et clauses utiles.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_ba0315-5f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Comment s\u00e9curiser une prestation avant de commencer ?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">II faut obtenir un accord clair, d\u00e9finir le prix, les d\u00e9lais, les conditions de paiement, l&rsquo;acompte, les livrables et les preuves attendues.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-3 kt-inner-tab297ebb-e0\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_7ad116-1d .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_7ad116-1d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_7ad116-1d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_7ad116-1d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_7ad116-1d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_7ad116-1d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_7ad116-1d .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_7ad116-1d .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_7ad116-1d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_7ad116-1d .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_7ad116-1d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_7ad116-1d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_7ad116-1d kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_8a9c8b-52\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Quand relancer un client en retard ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">La premi\u00e8re relance doit intervenir rapidement apr\u00e8s l&rsquo;\u00e9ch\u00e9ance. Plus la r\u00e9action est tardive, plus le<br>retard devient difficile \u00e0 rattraper.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_692926-1e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Quels signes annoncent un risque d&rsquo;impay\u00e9 ? <\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Demandes de d\u00e9lai r\u00e9p\u00e9t\u00e9es, absence de r\u00e9ponse, contestations tardives, paiements partiels et changement d&rsquo;interlocuteur sont des signaux \u00e0 surveiller.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_f3353b-90\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Un client peut-il refuser de payer pour malfa\u00e7on ?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">II peut contester, mais il doit expliquer les griefs. Le cr\u00e9ancier doit alors r\u00e9unir devis et des preuves.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_40474d-9a\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Pourquoi Connect est utile en industrie ?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Pour suivre plusieurs \u00e9ch\u00e9ances, clients grands comptes, relances cadenc\u00e9es et justificatifs documentaires.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-4 kt-inner-tab17_9d9281-88\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_c70fcd-ee .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_c70fcd-ee .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_c70fcd-ee .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_c70fcd-ee:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_c70fcd-ee .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_c70fcd-ee .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_c70fcd-ee .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_c70fcd-ee .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_c70fcd-ee .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_c70fcd-ee .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_c70fcd-ee .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_c70fcd-ee > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_c70fcd-ee kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_f35065-55\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Comment r\u00e9diger une relance efficace?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Une relance doit \u00eatre claire, dat\u00e9e, ferme et factuelle: facture concern\u00e9e, montant, \u00e9ch\u00e9ance d\u00e9pass\u00e9e, d\u00e9lai de r\u00e8glement demand\u00e9.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_64a66b-da\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Faut-il relancer avant l&rsquo;\u00e9ch\u00e9ance?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Oui, une relance pr\u00e9ventive \u00e0 J-3 ou J-5 r\u00e9duit les oublis et installe une discipline de paiement sans conflit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_16755f-fd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Combien de relances avant mise en demeure ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">lI n&rsquo;y a pas de nombre magique. Le bon encha\u00eenement est : relance simple, relance ferme, dernier. avis, puis mise en demeure si rien ne bouge.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_5e7970-cd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">T\u00e9l\u00e9phone ou \u00e9crit : que privil\u00e9gier ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Le t\u00e9l\u00e9phone peut d\u00e9bloquer une situation, mais l&rsquo;\u00e9crit garde la trace. L&rsquo;id\u00e9al est d&rsquo;appeler puis de confirmer par mail.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_a1f130-17\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quand envoyer une LRAR ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">La LRAR devient pertinente quand les relances simples \u00e9chouent, lorsque le montant est significatif ou lorsqu&rsquo;il faut formaliser une \u00e9tape avant action.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-5 kt-inner-tab17_31c1be-0a\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_3741c3-78 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_3741c3-78 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_3741c3-78 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_3741c3-78:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_3741c3-78 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_3741c3-78 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_3741c3-78 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_3741c3-78 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_3741c3-78 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_3741c3-78 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_3741c3-78 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_3741c3-78 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_3741c3-78 kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_2267f4-6d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Quand passer au recouvrement?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Quand les relances n&rsquo;aboutissent plus, que le d\u00e9lai d\u00e9passe l&rsquo;acceptable ou que le client \u00e9vite clairement le paiement.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_0af24b-80\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Quelle diff\u00e9rence entre amiable et judiciaire ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">L&rsquo;amiable vise le paiement sans tribunal. Le judiciaire intervient lorsque la contrainte devient n\u00e9cessaire et que le dossier est assez solide.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_89002f-1e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Une mise en demeure est-elle obligatoire ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Elle n&rsquo;est pas toujours obligatoire, mais elle est souvent indispensable pour formaliser la demande et pr\u00e9parer la suite.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane17_a11502-38\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Peut-on r\u00e9cup\u00e9rer les frais ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Certains frais peuvent \u00eatre r\u00e9clam\u00e9s selon les conditions, le contrat et la nature du dossier. Les d\u00e9bours doivent \u00eatre suivis clairement.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane17_1c9aca-65\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Comment fonctionne une injonction de payer?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">C&rsquo;est une proc\u00e9dure permettant de demander au tribunal une ordonnance de paiement sur la base d&rsquo;un dossier document\u00e9.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-6 kt-inner-tab17_284365-3e\"><div class=\"kt-tab-inner-content-inner\"><style>.kt-accordion-id17_8fc004-18 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id17_8fc004-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id17_8fc004-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id17_8fc004-18:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id17_8fc004-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id17_8fc004-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id17_8fc004-18 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id17_8fc004-18 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id17_8fc004-18 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id17_8fc004-18 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id17_8fc004-18 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id17_8fc004-18 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:var(--global-palette15, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id17_8fc004-18 kt-accordion-has-3-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane17_8d2466-86\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Mes donn\u00e9es et documents sont-ils s\u00e9curis\u00e9s ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Alliance Recouvrement accorde une attention particuli\u00e8re \u00e0 la confidentialit\u00e9 des informations transmises. Les donn\u00e9es et documents de nos clients sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e et confidentielle.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane17_172082-33\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Les \u00e9changes restent-ils confidentiels ?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Oui, l\u2019ensemble des \u00e9changes r\u00e9alis\u00e9s dans le cadre d\u2019un dossier de recouvrement reste strictement confidentiel et trait\u00e9 avec discr\u00e9tion.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane17_3b8cc2-98\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Comment prot\u00e9gez-vous les informations transmises ?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Nous mettons en place des mesures de s\u00e9curit\u00e9 adapt\u00e9es afin de prot\u00e9ger les donn\u00e9es professionnelles, documents et informations communiqu\u00e9s par nos clients.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns17_752645-71{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns17_752645-71 .kt-button{font-weight:normal;font-style:normal;}.kt-btns17_752645-71 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns17_752645-71 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns17_752645-71\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn17_d67f75-5f.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn17_d67f75-5f.kb-button{background:var(--global-palette15, #3182CE);}<\/style><a class=\"kb-button kt-button button kb-btn17_d67f75-5f kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/phidetaeye.bubbleapps.io\/version-test\"><span class=\"kt-btn-inner-text\"><strong>Se connecter \u00e0 ma salle de formation<\/strong><\/span><\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n<style>.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-lg, 3rem);}.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap{grid-template-columns:repeat(4, minmax(0, 1fr));}.kb-row-layout-id17_2cac4e-02{background-color:#041a50;}.kb-row-layout-id17_2cac4e-02 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap{grid-template-columns:repeat(4, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id17_2cac4e-02 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_2cac4e-02 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-4-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column17_b8b687-fb > .kt-inside-inner-col,.kadence-column17_b8b687-fb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_b8b687-fb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_b8b687-fb > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_b8b687-fb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_b8b687-fb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_b8b687-fb{position:relative;}@media all and (max-width: 1024px){.kadence-column17_b8b687-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_b8b687-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_b8b687-fb inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(255, 255, 255, 0);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap:hover{background:rgba(255, 255, 255, 0);}.kt-info-box17_10cc4d-ca .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_10cc4d-ca .kt-info-svg-icon-flip, .kt-info-box17_10cc4d-ca .kt-blocks-info-box-number{font-size:24px;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-media{color:var(--global-palette9, #ffffff);background:var(--global-palette15, #3182CE);border-color:#eeeeee;border-radius:10px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:10px;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette7, #EDF2F7);background:var(--global-palette15, #3182CE);border-color:#eeeeee;}.kt-info-box17_10cc4d-ca .kt-infobox-textcontent h3.kt-blocks-info-box-title{color:var(--global-palette9, #ffffff);font-size:18px;font-weight:700;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_10cc4d-ca .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette9, #ffffff);}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-learnmore{background:transparent;border-color:#555555;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore,.kt-info-box17_10cc4d-ca .kt-blocks-info-box-link-wrap .kt-blocks-info-box-learnmore:focus{color:#ffffff;background:#444444;border-color:#444444;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_10cc4d-ca\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-left kt-info-halign-left kb-info-box-vertical-media-align-top\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_shield kt-info-svg-icon\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 0l-.19.09-3.5 1.47-.31.13v.31c0 1.66.67 3.12 1.47 4.19.4.53.83.97 1.25 1.28.42.31.83.53 1.28.53.46 0 .86-.22 1.28-.53.42-.31.85-.75 1.25-1.28.8-1.07 1.47-2.53 1.47-4.19v-.31l-.31-.13-3.5-1.47-.19-.09zm0 1.09v5.91c-.04 0-.33-.07-.66-.31s-.71-.63-1.06-1.09c-.64-.85-1.14-2.03-1.22-3.28l2.94-1.22z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">R\u00e9ponses fiables et pratiques<\/h3><p class=\"kt-blocks-info-box-text\">Des contenus clairs, concrets et applicables imm\u00e9diatement.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_49a01c-04 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column17_49a01c-04 > .kt-inside-inner-col,.kadence-column17_49a01c-04 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_49a01c-04 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_49a01c-04 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_49a01c-04 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_49a01c-04 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_49a01c-04{position:relative;}.kadence-column17_49a01c-04, .kt-inside-inner-col > .kadence-column17_49a01c-04:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column17_49a01c-04 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_49a01c-04 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_49a01c-04 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(255, 255, 255, 0);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap:hover{background:rgba(255, 255, 255, 0);}.kt-info-box17_5b6f96-80 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_5b6f96-80 .kt-info-svg-icon-flip, .kt-info-box17_5b6f96-80 .kt-blocks-info-box-number{font-size:24px;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-media{color:var(--global-palette9, #ffffff);background:var(--global-palette15, #3182CE);border-color:#eeeeee;border-radius:10px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:10px;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette7, #EDF2F7);background:var(--global-palette15, #3182CE);border-color:#eeeeee;}.kt-info-box17_5b6f96-80 .kt-infobox-textcontent h3.kt-blocks-info-box-title{color:var(--global-palette9, #ffffff);font-size:18px;font-weight:700;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_5b6f96-80 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette9, #ffffff);}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-learnmore{background:transparent;border-color:#555555;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore,.kt-info-box17_5b6f96-80 .kt-blocks-info-box-link-wrap .kt-blocks-info-box-learnmore:focus{color:#ffffff;background:#444444;border-color:#444444;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_5b6f96-80\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-left kt-info-halign-left kb-info-box-vertical-media-align-top\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_feather-alt kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M512 0C460.22 3.56 96.44 38.2 71.01 287.61c-3.09 26.66-4.84 53.44-5.99 80.24l178.87-178.69c6.25-6.25 16.4-6.25 22.65 0s6.25 16.38 0 22.63L7.04 471.03c-9.38 9.37-9.38 24.57 0 33.94 9.38 9.37 24.59 9.37 33.98 0l57.13-57.07c42.09-.14 84.15-2.53 125.96-7.36 53.48-5.44 97.02-26.47 132.58-56.54H255.74l146.79-48.88c11.25-14.89 21.37-30.71 30.45-47.12h-81.14l106.54-53.21C500.29 132.86 510.19 26.26 512 0z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">R\u00e9dig\u00e9es par des experts<\/h3><p class=\"kt-blocks-info-box-text\">Nos sp\u00e9cialistes en gestion, droit et recouvrement vous r\u00e9pondent.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_4b147b-79 > .kt-inside-inner-col,.kadence-column17_4b147b-79 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_4b147b-79 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_4b147b-79 > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_4b147b-79 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_4b147b-79 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_4b147b-79{position:relative;}@media all and (max-width: 1024px){.kadence-column17_4b147b-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_4b147b-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_4b147b-79 inner-column-3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap:hover{background:rgba(255, 255, 255, 0);}.kt-info-box17_3fa555-a8 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_3fa555-a8 .kt-info-svg-icon-flip, .kt-info-box17_3fa555-a8 .kt-blocks-info-box-number{font-size:24px;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-media{color:var(--global-palette9, #ffffff);background:var(--global-palette15, #3182CE);border-color:#eeeeee;border-radius:10px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:10px;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette7, #EDF2F7);background:var(--global-palette15, #3182CE);border-color:#eeeeee;}.kt-info-box17_3fa555-a8 .kt-infobox-textcontent h3.kt-blocks-info-box-title{color:var(--global-palette9, #ffffff);font-size:18px;font-weight:700;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_3fa555-a8 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette9, #ffffff);}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-learnmore{background:transparent;border-color:#555555;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore,.kt-info-box17_3fa555-a8 .kt-blocks-info-box-link-wrap .kt-blocks-info-box-learnmore:focus{color:#ffffff;background:#444444;border-color:#444444;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_3fa555-a8\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-left kt-info-halign-left kb-info-box-vertical-media-align-top\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_user-tie kt-info-svg-icon\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm95.8 32.6L272 480l-32-136 32-56h-96l32 56-32 136-47.8-191.4C56.9 292 0 350.3 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-72.1-56.9-130.4-128.2-133.8z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">Mises \u00e0 jour en continu<\/h3><p class=\"kt-blocks-info-box-text\">La r\u00e9glementation \u00e9volue, nos contenus aussi. <\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_202cbb-cb > .kt-inside-inner-col,.kadence-column17_202cbb-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_202cbb-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_202cbb-cb > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_202cbb-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_202cbb-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_202cbb-cb{position:relative;}@media all and (max-width: 1024px){.kadence-column17_202cbb-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_202cbb-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_202cbb-cb\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap:hover{background:rgba(255, 255, 255, 0);}.kt-info-box17_6d39c7-ee .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box17_6d39c7-ee .kt-info-svg-icon-flip, .kt-info-box17_6d39c7-ee .kt-blocks-info-box-number{font-size:24px;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-media{color:var(--global-palette9, #ffffff);background:var(--global-palette15, #3182CE);border-color:#eeeeee;border-radius:10px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:10px;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:var(--global-palette7, #EDF2F7);background:var(--global-palette15, #3182CE);border-color:#eeeeee;}.kt-info-box17_6d39c7-ee .kt-infobox-textcontent h3.kt-blocks-info-box-title{color:var(--global-palette9, #ffffff);font-size:18px;font-weight:700;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_6d39c7-ee .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette9, #ffffff);}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-learnmore{background:transparent;border-color:#555555;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore,.kt-info-box17_6d39c7-ee .kt-blocks-info-box-link-wrap .kt-blocks-info-box-learnmore:focus{color:#ffffff;background:#444444;border-color:#444444;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box17_6d39c7-ee\"><div class=\"kt-blocks-info-box-link-wrap kt-blocks-info-box-media-align-left kt-info-halign-left kb-info-box-vertical-media-align-top\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_gift kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M32 448c0 17.7 14.3 32 32 32h160V320H32v128zm448-288h-42.1c6.2-12.1 10.1-25.5 10.1-40 0-48.5-39.5-88-88-88-41.6 0-68.5 21.3-103 68.3-34.5-47-61.4-68.3-103-68.3-48.5 0-88 39.5-88 88 0 14.5 3.8 27.9 10.1 40H32c-17.7 0-32 14.3-32 32v80c0 8.8 7.2 16 16 16h480c8.8 0 16-7.2 16-16v-80c0-17.7-14.3-32-32-32zm-326.1 0c-22.1 0-40-17.9-40-40s17.9-40 40-40c19.9 0 34.6 3.3 86.1 80h-86.1zm206.1 0h-86.1c51.4-76.5 65.7-80 86.1-80 22.1 0 40 17.9 40 40s-17.9 40-40 40zm-72 320h160c17.7 0 32-14.3 32-32V320H288v160z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">100% gratuit<\/h3><p class=\"kt-blocks-info-box-text\">Acc\u00e9dez \u00e0 toutes nos ressources gratuitement.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id17_cd2194-d0 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_cd2194-d0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_cd2194-d0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-lg, 4rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}.kb-row-layout-id17_cd2194-d0{background-color:#041a50;}.kb-row-layout-id17_cd2194-d0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id17_cd2194-d0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id17_cd2194-d0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_cd2194-d0 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column17_c3c2bf-ce > .kt-inside-inner-col,.kadence-column17_c3c2bf-ce > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_c3c2bf-ce > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_c3c2bf-ce > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_c3c2bf-ce > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_c3c2bf-ce > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_c3c2bf-ce{position:relative;}@media all and (max-width: 1024px){.kadence-column17_c3c2bf-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_c3c2bf-ce > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_c3c2bf-ce\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26, .wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26[data-kb-block=\"kb-adv-heading17_2b6b9c-26\"]{display:block;text-align:center;font-size:var(--global-kb-font-size-sm, 0.9rem);line-height:1;font-style:normal;text-transform:uppercase;letter-spacing:2px;}.wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26[data-kb-block=\"kb-adv-heading17_2b6b9c-26\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_2b6b9c-26[data-kb-block=\"kb-adv-heading17_2b6b9c-26\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading17_2b6b9c-26 wp-block-kadence-advancedheading has-theme-palette-15-color has-text-color\" data-kb-block=\"kb-adv-heading17_2b6b9c-26\"><strong>alliance recouvrement pr\u00e9vention<\/strong><\/span>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58, .wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58[data-kb-block=\"kb-adv-heading17_af911c-58\"]{margin-top:var(--global-kb-spacing-xs, 1rem);margin-bottom:var(--global-kb-spacing-sm, 1.5rem);text-align:left;font-size:36px;line-height:1.1;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58[data-kb-block=\"kb-adv-heading17_af911c-58\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_af911c-58[data-kb-block=\"kb-adv-heading17_af911c-58\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading17_af911c-58 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading17_af911c-58\">Vous avez une autre question ?<\/h2>\n<\/div><\/div>\n\n\n<style>.kadence-column17_156f32-34 > .kt-inside-inner-col{display:flex;}.kadence-column17_156f32-34 > .kt-inside-inner-col{padding-left:var(--global-kb-spacing-md, 2rem);}.kadence-column17_156f32-34 > .kt-inside-inner-col{border-left:3px solid var(--global-palette15, #3182CE);}.kadence-column17_156f32-34 > .kt-inside-inner-col,.kadence-column17_156f32-34 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_156f32-34 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_156f32-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column17_156f32-34 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column17_156f32-34{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column17_156f32-34 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_156f32-34{position:relative;}@media all and (max-width: 1024px){.kadence-column17_156f32-34 > .kt-inside-inner-col{border-left:3px solid var(--global-palette15, #3182CE);flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column17_156f32-34{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_156f32-34 > .kt-inside-inner-col{border-left:3px solid var(--global-palette15, #3182CE);flex-direction:column;justify-content:center;}.kt-row-column-wrap > .kadence-column17_156f32-34{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_156f32-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_156f32-34\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35, .wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35[data-kb-block=\"kb-adv-heading17_ec594e-35\"]{padding-top:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35[data-kb-block=\"kb-adv-heading17_ec594e-35\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_ec594e-35[data-kb-block=\"kb-adv-heading17_ec594e-35\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading17_ec594e-35 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading17_ec594e-35\"><strong>Notre \u00e9quipe vous r\u00e9pond sous 24H. <\/strong><\/p>\n\n\n<style>.wp-block-kadence-advanced-form18-cpt-id .kb-adv-form-field .kb-adv-form-label{color:var(--global-palette7, #EDF2F7);}<\/style><div class=\"wp-block-kadence-advanced-form wp-block-kadence-advanced-form18-cpt-id kb-adv-form-label-style-normal kb-adv-form-input-size-standard kb-form-basic-style\"><form id=\"kb-adv-form-18-cpt-id\" class=\"kb-advanced-form\" method=\"post\">\n<style>.kb-row-layout-id90_fbb955-dd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id90_fbb955-dd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id90_fbb955-dd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id90_fbb955-dd > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id90_fbb955-dd > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id90_fbb955-dd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id90_fbb955-dd alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column90_903feb-b5 > .kt-inside-inner-col,.kadence-column90_903feb-b5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column90_903feb-b5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column90_903feb-b5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column90_903feb-b5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column90_903feb-b5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column90_903feb-b5{position:relative;}@media all and (max-width: 1024px){.kadence-column90_903feb-b5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column90_903feb-b5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column90_903feb-b5\"><div class=\"kt-inside-inner-col\"><div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-fielde5331c-01 wp-block-kadence-advanced-form-text\"><label class=\"kb-adv-form-label\" for=\"fielde5331c-01\">Name<\/label><input name=\"fielde5331c-01\" id=\"fielde5331c-01\" data-label=\"Name\" type=\"text\" placeholder=\"\" value=\"\" data-type=\"text\" class=\"kb-field kb-text-field\" data-required=\"no\" \/><\/div><\/div><\/div>\n\n\n<style>.kadence-column90_f5d315-cb > .kt-inside-inner-col,.kadence-column90_f5d315-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column90_f5d315-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column90_f5d315-cb > .kt-inside-inner-col{flex-direction:column;}.kadence-column90_f5d315-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column90_f5d315-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column90_f5d315-cb{position:relative;}@media all and (max-width: 1024px){.kadence-column90_f5d315-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column90_f5d315-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column90_f5d315-cb\"><div class=\"kt-inside-inner-col\"><div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field23b762-09 wp-block-kadence-advanced-form-email\"><label class=\"kb-adv-form-label\" for=\"field23b762-09\">Email<span class=\"kb-adv-form-required\">*<\/span><\/label><input name=\"field23b762-09\" id=\"field23b762-09\" data-label=\"Email\" type=\"email\" placeholder=\"\" value=\"\" data-type=\"email\" class=\"kb-field kb-email-field\" data-required=\"yes\" required aria-required=\"true\"\/><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<div class=\"kb-adv-form-field kb-adv-form-text-type-input kb-adv-form-infield-type-input kb-field58360a-d2 wp-block-kadence-advanced-form-textarea\"><label class=\"kb-adv-form-label\" for=\"field58360a-d2\">Message<span class=\"kb-adv-form-required\">*<\/span><\/label><textarea name=\"field58360a-d2\" id=\"field58360a-d2\" rows=\"3\"  data-label=\"Message\" placeholder=\"\" data-type=\"textarea\" class=\"kb-field kb-textarea-field\" data-required=\"yes\" required aria-required=\"true\"><\/textarea><\/div>\n\n<style>ul.menu .kb-submit-field .kb-btn860a4e-e9.kb-button{width:initial;}.kb-submit-field .kb-btn860a4e-e9.kb-button{background:var(--global-palette15, #3182CE);}.kb-submit-field.kb-field860a4e-e9{justify-content:flex-start;}<\/style><div class=\"kb-adv-form-field kb-submit-field kb-field860a4e-e9 wp-block-kadence-advanced-form-submit\"><button class=\"kb-button kt-button button kb-adv-form-submit-button kb-btn860a4e-e9 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false\" type=\"submit\"><span class=\"kt-btn-inner-text\">Envoyer<\/span><\/button><\/div>\n<input type=\"hidden\" name=\"_kb_adv_form_post_id\" value=\"18\"><input type=\"hidden\" name=\"action\" value=\"kb_process_advanced_form_submit\"><input type=\"hidden\" name=\"_kb_adv_form_id\" value=\"18-cpt-id\"><\/form><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id17_2186e7-5a > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id17_2186e7-5a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id17_2186e7-5a > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-lg, 3rem);padding-right:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id17_2186e7-5a{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;isolation:isolate;}.kb-row-layout-id17_2186e7-5a > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id17_2186e7-5a{background-color:#3a3d62;background-image:url('http:\/\/alliancerecouvrement-prevention.fr\/wp-content\/uploads\/2026\/05\/footer.png');background-size:cover;background-position:46% 76%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id17_2186e7-5a > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id17_2186e7-5a > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id17_2186e7-5a > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id17_2186e7-5a alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column17_5b4978-a3 > .kt-inside-inner-col{display:flex;}.kadence-column17_5b4978-a3 > .kt-inside-inner-col,.kadence-column17_5b4978-a3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_5b4978-a3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column17_5b4978-a3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column17_5b4978-a3{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column17_5b4978-a3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_5b4978-a3{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column17_5b4978-a3{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column17_5b4978-a3{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column17_5b4978-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_5b4978-a3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d, .wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d[data-kb-block=\"kb-adv-heading17_544a6e-6d\"]{text-align:left;font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d[data-kb-block=\"kb-adv-heading17_544a6e-6d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_544a6e-6d[data-kb-block=\"kb-adv-heading17_544a6e-6d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading17_544a6e-6d wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading17_544a6e-6d\">Passez \u00e0 l&rsquo;action avec Connect<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54, .wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54[data-kb-block=\"kb-adv-heading17_3ca7b8-54\"]{text-align:left;font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54[data-kb-block=\"kb-adv-heading17_3ca7b8-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading17_3ca7b8-54[data-kb-block=\"kb-adv-heading17_3ca7b8-54\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading17_3ca7b8-54 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading17_3ca7b8-54\">Automatisez vos relances, suivez vos paiements et r\u00e9duisez vos impay\u00e9s.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns17_7cedcd-d4{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns17_7cedcd-d4 .kt-button{font-weight:normal;font-style:normal;}.kt-btns17_7cedcd-d4 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns17_7cedcd-d4 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns17_7cedcd-d4\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn17_04bfea-fe.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn17_04bfea-fe.kb-button{color:var(--global-palette9, #ffffff);background:var(--global-palette15, #3182CE);}<\/style><a class=\"kb-button kt-button button kb-btn17_04bfea-fe kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/alliancerecouvrement.fr\/connect\/\"><span class=\"kt-btn-inner-text\"><strong>Cr\u00e9er mon compte Connect<\/strong><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column17_40c55f-1c > .kt-inside-inner-col,.kadence-column17_40c55f-1c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column17_40c55f-1c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column17_40c55f-1c > .kt-inside-inner-col{flex-direction:column;}.kadence-column17_40c55f-1c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column17_40c55f-1c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column17_40c55f-1c{position:relative;}@media all and (max-width: 1024px){.kadence-column17_40c55f-1c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column17_40c55f-1c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column17_40c55f-1c\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-image.kb-image17_853458-91:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:-96px;margin-right:-24px;margin-bottom:-24px;}.kb-image17_853458-91.kb-image-is-ratio-size, .kb-image17_853458-91 .kb-image-is-ratio-size{max-width:467px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image17_853458-91.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image17_853458-91 .kb-image-is-ratio-size{align-self:unset;}.kb-image17_853458-91{max-width:467px;}.image-is-svg.kb-image17_853458-91{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image17_853458-91 img{width:100%;}.kb-image17_853458-91 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-image17_853458-91 img.kb-img, .kb-image17_853458-91 .kb-img img{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}@media all and (max-width: 767px){.wp-block-kadence-image.kb-image17_853458-91:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:0px;margin-right:0px;margin-bottom:0px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image17_853458-91 size-large kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-port34\"><img decoding=\"async\" src=\"https:\/\/alliancerecouvrement.fr\/wp-content\/uploads\/2026\/05\/ctaARP-683x1024.png\" alt=\"\" class=\"kb-img wp-image-805\"\/><\/div><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Pr\u00e9vention des impay\u00e9s Trouvez des r\u00e9ponses claires \u00e0 toutes vos questions sur la facturation, les relances et la s\u00e9curistaion de vos encaissements. Questions fr\u00e9quentes alliance recouvrement pr\u00e9vention Vous avez une autre question ? Notre \u00e9quipe vous r\u00e9pond sous 24H. Passez \u00e0 l&rsquo;action avec Connect Automatisez vos relances, suivez vos paiements et r\u00e9duisez vos impay\u00e9s.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"ADMARP1","author_link":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/author\/admarp1\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":14,"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":243,"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions\/243"}],"wp:attachment":[{"href":"https:\/\/alliancerecouvrement-prevention.fr\/index.php\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}